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WalkMe delivers a 3-year 494% ROI.
IDC’s study provides an in-depth look into the benefits enterprises derive from WalkMe Digital Adoption Platform.
See software usage, guide your people and automate tasks with the leading Digital Adoption Platform.
WalkMe, the leading digital adoption platform, overlays on any application, identifying where workflows break and providing personalized guidance and automation to help your people get the job done.
Get full visibility into the software running in your organization and whether it’s being used as intended – all in the context of the jobs your people are trying to get done.
Instantly deliver personalized, automated experiences at the point of friction. Manage change effectively as you implement new processes, software, and business priorities.
Create people-first, frictionless experiences across any workflow to improve software adoption, save money, reduce risk, boost productivity, and make employees happier.
On desktop, mobile, or web. In the office or on the go – give your team the digital experiences that set them up for success.
reduction in support tickets
productivity hours returned to the business
increase in self-service task completion
Trade software face-time for customer face-time. Get new reps selling faster, improve your forecasting precision, and raise data integrity and compliance so your deals don’t get held up.
Level-up your onboarding experience, improve compliance with sensitive workflows, and automate mundane tasks in all your processes from hire to retire.
See all the software running in your company and how it’s used. Uncover friction by workflow or business process. Drive adoption by deploying help to users in the flow of work and improve software ROI.
Get everyone proficient on apps and processes fast. Manage changes to software or workflows with ease. Resolve customer issues before they become support requests.
“WalkMe increases our professional quality of life so our customer-facing teammates can focus on what matters – serving customers and getting PURELL® out into the world – rather than cleaning up inaccurate data or other administrative work.”
“We automate the onboarding process, deflect support tickets, and even make changes with no code, directly on the application. That in turn reduces our costs because we don’t have to develop the application from scratch.”
“Each digital rollout can be assessed with WalkMe Insights, so we can understand the rate of progress and what additional support is needed. We can then use Behavior Based Segmentation to send targeted follow ups aligned to meeting our business objectives for completion or adoption.”
“WalkMe gives us the ability to move at the speed of change – we can be responsive, flexible, and instantaneous. Now users can just log in and the information is right before their eyes. We’re able to communicate with our people in a way that really works.”
“The ability to make fixes on-the-fly protects data integrity and eliminates errors, so we avoid fulfillment issues and increase our customers’ satisfaction.”
״Not only has the product been as good as advertised, the support offered by the customer success team has been phenomenal.״
״The solutions provided by the platform fit our needs – and we were able to realize ROI within the first 12 months of deployment.״
“When you’re in a lean team and a lean project and a strict deadline and budget, WalkMe can handle much of the change management for you.”
“Implementing WalkMe means we can be proactive with the support we offer and empower customers to self-serve and accomplish tasks without delay.”
“With WalkMe, we’re able to quantify errors, understand how long processes take, and set benchmarks to improve.”
“With WalkMe, employees are empowered to move fluidly between processes and applications, and are able to do these things quickly, efficiently, and – most importantly – accurately.”
“It’s fast to test and build, so we’re able to stand up content within a matter of hours…we can deploy improvements or fixes in the same day.”
Learn from fellow DAP professionals. Collaborate with industry peers on the world’s largest DAP community. Become a leading voice in the DAP space. Or just drop in to say hello. The WalkMe community is for everyone.
We’ve assembled the world’s most robust DAP partner ecosystem. Systems integrators, independent software vendors, agencies and more work closely with WalkMe to bring more value to our joint customers. So you’ll always be supported.
The State of Digital Adoption 2024
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WalkMe delivers a 3-year 494% ROI
