Create Experts and Advocates
What was once a preference for self-service has become the expectation. Fatigued by an increasing ecosystem of tools, users just want technology to work for them - and resolve issues quickly when they arise.
Enabling self-service support offers a two-for-one benefit. It answers customers’ need for convenience and speed while lowering overhead costs and scaling high-value support teams.
WalkMe drives adoption and self-service in the moment of need with contextual guidance, interactive training and quizzes, embedded video, knowledge integrations, and more.
"WalkMe has provided us an ‘always on’ help center that seamlessly integrates with our SaaS delivery model. WalkMe supports our lean training team with top-notch service dedicated to ensuring product value immediately."
- Josh Courteau, Training Manager, Species 360
