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Global study

The State of Digital Adoption 2024

Beyond transformation: Embracing a digital adoption mindset on the path to HyperProductivity

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Explore the latest trends in digital adoption.

Despite heavy investments in digital technology, our 2024 State of Digital Adoption report reveals a worrying disconnect with enterprises losing an alarming $1.14 million per week in diminished productivity. Discover the benefits of a mature digital adoption mindset in overcoming software utilization challenges and optimizing workflow efficiencies.

Enterprises are losing millions every week – here’s why:

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353
hours wasted per employee on poor digital experiences annually.
42%
of employees resent enterprise software for how difficult it is to use.
$1.14M
in lost productivity per week.
38%
wasted digital transformation investments due to lack of adoption.
70%
of enterprises lack full visibility into application adoption.
353
hours wasted per employee on poor digital experiences annually.
$1.14M
in lost productivity per week.
42%
of employees resent enterprise software for how difficult it is to use.
38%
wasted digital transformation investments due to lack of adoption.
70%
of enterprises lack full visibility into application adoption.

The value of a mature digital adoption strategy.

Enterprises that embrace all digital adoption best practices are able to better manage workflows, optimize costs, and boost productivity. This includes saving $4.9 million a month, a 30% increase in application utilization, and 18% higher ROI on digital transformation projects.

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The value of a mature digital adoption strategy.

What’s next for digital adoption?

Elite digital adopters are on their way to achieving HyperProductivity, an aspirational state in which everyone can use any application with ease. It’s a future where companies have automated business processes and integrate technologies into one cohesive, streamlined workflow.

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What’s next for digital adoption?

Behind the numbers.

For this year’s annual State of Digital Adoption report, we collected insights from more than 3,700 global respondents to gain a wider understanding of prevailing and emergent trends such as AI and HyperProductivity.

Global firms.

Respondents from across North America, Europe, Asia, and Australia.

Mid-sized and large enterprises.

Participants from organizations of 500 or more employees.

The value of Digital Adoption Platform.

Executive and senior business leaders.

1,700 leaders across 16 industries.

Office and hybrid employees.

Over 2,050 employees across nine departments.

Ready to see how your
organization stacks up?

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