What is user behavior analytics (UBA)?
Change Management
What is user behavior analytics (UBA)?
Many businesses adopt customer retention strategies like loyalty programs, or gamification to keep them engaged. These methods may offer short-term...

by WalkMe Team, March 14, 2025

From digital adoption excellence to HyperProductivity: Unlocking the true value of technology
Digital Transformation
From digital adoption excellence to HyperProductivity: Unlocking the true value of technology
The 2025 State of Digital Adoption Report: Special AI Edition has revealed a stark reality for today's enterprises. While global...

by Dan Breslaw, March 13, 2025

How to create a change management training program
Change Management
How to create a change management training program
Successful change initiatives tell a clear story that includes and inspires everyone. Change management training helps leaders create this structured...

by WalkMe Team, March 13, 2025

What is a RACI matrix? Use cases & best practice
Change Management
What is a RACI matrix? Use cases & best practice
Even if you have a complete implementation plan, it can fail if the roles and responsibilities of parties within it...

by WalkMe Team, March 12, 2025

Salesforce automation software: A complete guide
Digital Transformation
Salesforce automation software: A complete guide
Sales teams often face high pressure, juggling multiple tasks with limited time.  Salesforce automation software offers a proactive solution to these...

by WalkMe Team, March 11, 2025

Salesforce workflow automation: Examples & best practice
Digital Transformation
Salesforce workflow automation: Examples & best practice
Every enterprise runs on digital workflows—some smooth, others frustratingly slow.  Delays, manual bottlenecks, and scattered processes waste time and drain resources....

by WalkMe Team, March 10, 2025

What is an organizational announcement? Types & examples
Change Management
What is an organizational announcement? Types & examples
Business transformation and change management affect every part of an organization. These changes range from work processes to employee shifts....

by WalkMe Team, March 9, 2025

How to conduct a force field analysis + examples
HR
How to conduct a force field analysis + examples
Businesses must adapt to stay competitive, whether through new digital tools or processes. But, making change last is often difficult....

by WalkMe Team, March 8, 2025

What is change fatigue? + How to overcome it
Change Management
What is change fatigue? + How to overcome it
Businesses need regular new ideas and ways of working to meet customer needs. This could mean creating new products, updating...

by WalkMe Team, March 7, 2025

How to improve end-user adoption + measurement best practice
Change Management
How to improve end-user adoption + measurement best practice
Digital transformation success depends on your workforce’s ability to accept and adapt. An employee who resists or struggles to adopt...

by WalkMe Team, March 6, 2025

What is a Change Impact Assessment?
Change Management
What is a Change Impact Assessment?
Organizational change happens often, especially with the continual growth of new digital tools. But success depends on the people in...

by WalkMe Team, March 5, 2025

Salesforce AI certifications: Types, components & consideration
Digital Transformation
Salesforce AI certifications: Types, components & consideration
Salesforce will continue to make a major push to upskill professionals with free, premium instructor-led courses and AI certifications throughout...

by WalkMe Team, March 4, 2025