Improving your employees’ work experiences is tough without the right tools. Gartner maintains that only 6% of leaders can positively influence employee satisfaction. If your leadership team is trying to improve its chances of success with employees, what can you do to make a difference?
Employee experience software will continue to improve employee engagement in 2024. This article will explain why and overview some of the best employee experience management software packages available.
This article will discuss various types of employee experience software, ranging from single-function employee rewards packages to vast platforms. Employee experience is a broad category, so it should be no surprise that there are applications for many needs.
What is employee experience software?
Employee experience software manages and enhances aspects of the employee journey from onboarding to offboarding. It streamlines HR processes, enables feedback, and makes employee data transparent.
EX software serves employees through frictionless service, and it serves leaders by providing real-time feedback and analytics to leadership teams.
The top 21 employee experience software tools
We know that choosing the best employee experience software is difficult.
That’s why we’ve curated this list, which covers a spectrum of tools, including digital adoption platforms and human resources management software. Each offers unique approaches to elevating your organization’s employee experience.
So whether you’re looking to streamline processes, foster better communication, or acknowledge your employees’ hard work, you’ll find something here. Take a moment to explore and find the one that suits your organization best.
- WalkMe
- G2 rating: 4.5 (404)
- Pricing: Custom
WalkMe goes to the heart of the digital employee experience. It offers training, in-app support, and feedback for your full digital ecosystem, helping everyone stay productive. It also feeds back to leadership teams to show just how productive everyone is.
Workers often suffer from digital captivity. In other words, they do not understand or cannot use applications needed for their jobs. DAPs like WalkMe solve this problem quickly, efficiently, and with a clear ROI.
- Bonusly
Bonusly is a recognition and rewards platform designed to enhance workplace culture. It allows employees to give and receive points for achievements, which can be redeemed for rewards. Bonusly’s strength lies in promoting positive peer recognition and appreciation, fostering a sense of camaraderie.
However, it may be limited in scope, primarily focusing on recognition and potentially lacking features for broader HR functions.
- G2 rating: 4.7 (3,217)
- Pricing: Custom
- Kudos
Kudos is an employee engagement platform emphasizing recognition, feedback, and communication to strengthen workplace culture. It provides a comprehensive solution for recognizing and rewarding employees and fostering team collaboration. While its strength lies in promoting social recognition, its heavy focus on this aspect may limit it, potentially leaving it lacking depth in other HR areas.
- G2 rating: 4.8 (1,576)
- Pricing: Custom
- Workvivo
Workvivo is an employee communication and engagement platform that enhances internal communication and community building. It acts as a centralized hub for company news and engagement activities, fostering a sense of belonging among employees. Its strengths include improving communication, which may not cover the full spectrum of HR functions.
- G2 rating: 4.8 (1,498)
- Pricing: Custom
- Vantage Circle
Vantage Circle is an employee benefits and engagement platform offering perks, discounts, and recognition tools. Its focus on holistic employee well-being means its strengths include comprehensive benefits and recognition, contributing to a positive work environment. However, it may be limited by not offering in-depth performance management or learning and development. features
- G2 rating: 4.8 (6,849)
- Pricing: Grow, Transform, and Enterprise
- HiBob Hris
HiBob Hris is an all-in-one human resources information system (HRIS) that streamlines HR processes. With features covering payroll, benefits, and employee data management, HiBob improves data accuracy. While its strength lies in being a unified platform for HR processes, it may lack some specialized features for more comprehensive employee experience platforms.
- G2 rating: 4.5 (992)
- Pricing: Custom
- Zendesk
Zendesk, primarily known for customer service, also includes features for internal helpdesk and employee support. Its strength lies in seamlessly integrating internal and external support functions. However, it may not cover the full spectrum of employee experience needs.
- G2 rating: 4.3 (5,855)
- Pricing: Team, Pro, Enterprise, and Suite Team
- Lattice
Lattice is a performance management platform facilitating continuous feedback, goal setting, and employee development. Its strengths include providing tools for ongoing performance conversations and professional growth. However, while strong in performance management, organizations seeking a broader employee experience solution may need to integrate additional software.
- G2 rating: 4.6 (3,835)
- Pricing: Performance Management, OKRs and Goals, Performance Management and OKRs & Goals Bundle, Enterprise
- Personify Health
Personify Health (formerly Virgin Pulse) focuses on employee well-being, offering tools for health and wellness programs, including challenges and rewards. Its strengths are supporting a holistic approach to employee well-being and contributing to a healthier and more engaged workforce. However, it may only cover some aspects of the employee experience, such as performance management or learning and development.
- G2 rating: 4.3 (106)
- Pricing: Enterprise
- Qualtrics EmployeeXM
Qualtrics EmployeeXM is an experience management platform that gathers and analyzes employee feedback to improve engagement and satisfaction. Its strengths include robust analytics and survey tools, enabling organizations to effectively measure and enhance their culture. While strong in feedback management, it may not offer as many features in areas like performance management or benefits administration.
- G2 rating: 4.4 (452)
- Pricing: Custom
- Advantage Club
Advantage Club is an employee benefits platform that provides discounts, rewards, and perks to enhance employee well-being. Its strengths include offering a variety of employee benefits and contributing to a positive work environment. However, it may be more specialized in benefits and perks, potentially requiring integration with other HR solutions.
- G2 rating: 4.8 (290)
- Pricing: Custom
- Culture Amp
Culture Amp is an employee feedback and analytics platform that gathers insights to improve company culture and employee engagement. Its strengths lie in providing robust analytics and survey tools, enabling organizations to effectively measure and enhance their culture. While strong in culture and engagement, it may cover only some aspects of the broader employee experience.
- G2 rating: 4.5 (1,079)
- Pricing: Perform, Employee Experience Platform, Engage and Develop
- Leapsome
Leapsome is an employee experience platform covering performance management, employee engagement, and learning and development. Its strengths include offering a comprehensive solution combining performance management features, continuous feedback, and employee development. While extensive, organizations with specialized needs in certain areas may need to supplement Leapsome with additional tools.
- G2 rating: 4.8 (1,608)
- Pricing: Reviews, Surveys, Goals and Learning
- WorkTango
WorkTango is an employee feedback and survey platform designed to measure and improve employee engagement. Its strengths include gathering real-time employee feedback and providing actionable insights to enhance engagement and satisfaction. However, it may be more specialized in feedback and surveys, potentially requiring integration with other HR solutions.
- G2 rating: 4.6 (749)
- Pricing: Full Employee Experience Platform, Employee Surveys and Insights, Recognition and Rewards
- 15Five
15Five is a performance management platform facilitating continuous feedback, OKR tracking, and employee recognition. It fosters a culture of continuous feedback and recognition, contributing to improved performance and engagement. While strong in performance management, organizations seeking a broader employee experience solution may need to integrate additional software.
- G2 rating: 4.6 (1,768)
- Pricing: Engage, Perform, Total Platform, Transform
- Fond
Fond is an employee rewards and recognition platform that offers a variety of perks, discounts, and rewards. Its strengths include offering comprehensive rewards and bonuses and contributing to a positive and engaging workplace culture. However, Fond may be more specialized in rewards and recognition, potentially requiring integration with other HR solutions.
- G2 rating: 4.4 (581)
- Pricing: Custom
- Motivosity
Motivosity is an employee recognition and engagement platform emphasizing peer-to-peer recognition and appreciation. Its strengths include fostering a culture of recognition and appreciation and promoting positive employee relationships. However, because it primarily focuses on recognition, it may not cover all aspects of the broader employee experience.
- G2 rating: 4.7 (1,363)
- Pricing: Custom
- SAP SuccessFactors
SAP SuccessFactors is a comprehensive Human Capital Management (HCM) suite covering various HR functions, including performance management, learning, and employee central. Its strengths include providing a complete HCM solution with robust performance management, education, and employee data management features. While comprehensive, it may require significant implementation and may be better suited for larger enterprises.
- G2 rating: 3.9 (665)
- Pricing: Custom
- Awardco
Awardco is an employee recognition and rewards platform providing a wide range of reward options, including merchandise and gift cards. Its strengths include offering diverse rewards and contributing to a positive workplace culture. However, it may be more specialized in rewards and recognition, potentially requiring integration with other HR solutions.
- G2 rating: 4.8 (2,324)
- Pricing: Custom
- Zoho Desk
Zoho Desk is primarily a customer support platform but can also be utilized for internal helpdesks and employee support. Its strengths lie in seamlessly integrating internal and external support functions. However, it may only cover part of the employee experience needs.
- G2 rating: 4.4 (5,547)
- Pricing: Custom
- Run powered by ADP
Run powered by ADP is a comprehensive Human Resources and payroll solution designed to streamline HR processes. Its strengths include offering a complete HR and payroll solution with payroll, benefits, and employee data management features. While comprehensive, it may be more suitable for small—to medium-sized businesses.
- G2 rating: 4.5 (1,356)
- Pricing: Essential Payroll, Enhanced Payroll, Complete Payroll and HR, HR Pro Payroll and HR
Making the right choices for employee satisfaction
Choosing the right employee experience software for your company involves many decisions, including user interface intuitiveness, customization capabilities, integration with existing systems, mobile accessibility, analytics features, and scalability. Your needs will dictate the solution. However, this article has shown that there are more than enough options.
In 2024, the world will step forward into a scary future of work. And with generative AI on the warpath, many employees worry deeply about their working lives.
Employee experience tools improve matters in several ways. They can be the key to ensuring employee well-being – alongside the old aims of raising employee performance and sustaining employee retention.