5 Ways SaaS Companies Can Improve Customer Retention
Customer Experience, Digital Transformation
5 Ways SaaS Companies Can Improve Customer Retention
In the SaaS market, customer retention is more important than nearly any other key performance indicator. In the B2B landscape,...

by WalkMe Team, May 22, 2017

Working on Multiple Websites? Here Are Your Digital Solutions
Digital Transformation
Working on Multiple Websites? Here Are Your Digital Solutions
In the digital workplace, employees need to use multiple websites in order to have a productive workday. From logging into their...

by WalkMe Team, May 18, 2017

New Digital Adoption Platform Report from Leading Analyst
Digital Transformation
New Digital Adoption Platform Report from Leading Analyst
Employee productivity and customer experience can be negatively impacted by the sheer number of digital applications employed by any one...

by WalkMe Team, May 17, 2017

Part 3: UX Methods for a Short Time to Market and Many Users
Digital Transformation, User Experience
Part 3: UX Methods for a Short Time to Market and Many Users
Testing usability is best done with real users. Even if your time to market is short, having high access to...

by WalkMe Team, May 16, 2017

Part 2: UX Methods for a Long Time to Market and Many Users
Digital Transformation, User Experience
Part 2: UX Methods for a Long Time to Market and Many Users
Product managers and UX designers face challenges even in the most ideal of circumstances. If your team has found itself with...

by WalkMe Team, May 9, 2017

What Comes After Digital Maturity?
Digital Transformation
What Comes After Digital Maturity?
Organizations, especially those not born into the digital era, are chasing after digital maturity. This process is known as “digital...

by WalkMe Team, May 8, 2017

The Evolution of Employee Training
Digital Transformation, Training & Onboarding
The Evolution of Employee Training
The idea of training and development is nothing new to the twenty-first century. Having evolved substantially since over time, it...

by WalkMe Team, May 4, 2017

April Wrap-Up: Top 10 Tech Industry Challenges
WalkMe Company News
April Wrap-Up: Top 10 Tech Industry Challenges
This month, we’ve put together a list of articles that grabbed our attention from Gartner, The New York Times, Constellation...

by WalkMe Team, May 4, 2017

Top 7 Customer Retention Strategies to Boost Your Brand
Customer Experience, Digital Transformation
Top 7 Customer Retention Strategies to Boost Your Brand
Remember the fable of the goose that laid golden eggs? Customer retention isn’t far off from the old wives tale. In...

by WalkMe Team, May 1, 2017

3 TED Talks to Inspire Customer Retention Strategies
Customer Experience
3 TED Talks to Inspire Customer Retention Strategies
Customer retention is significantly less expensive than acquisition, and as a result, strategies for keeping customers happy has become a...

by WalkMe Team, April 27, 2017

How to Leverage Good User Experience to Drive Employee Productivity
User Experience
How to Leverage Good User Experience to Drive Employee Productivity
Employee productivity – any company that wants to do more than just survive, needs to seriously look at ways to...

by WalkMe Team, April 20, 2017

Why You Need a ‘GPS’ for Your Enterprise Software
Digital Transformation, User Experience
Why You Need a ‘GPS’ for Your Enterprise Software
Kids today will never know the struggle of taking a road trip without GPS. The pains of cross-country navigation are...

by WalkMe Team, April 20, 2017