All you need to know about: Customer Experience

About 87 Results
17 Best graphical user interface examples
Customer Experience
17 Best graphical user interface examples
A graphical user interface (GUI) lets users interact with their digital devices through visual elements. Instead of typing memorized commands,...

by WalkMe Team, September 24, 2024

Celebrating Changemakers | Recognizing the 2024 WalkMe Realizer Award Winners
Customer Experience
Celebrating Changemakers | Recognizing the 2024 WalkMe Realizer Award Winners
We’re always amazed by the creative ways our customers use WalkMe to enhance digital transformation – and each year, we...

by WalkMe Team, July 3, 2024

What is customer advocacy? Definition, benefits, and solutions
Customer Experience
What is customer advocacy? Definition, benefits, and solutions
When it comes to increasing sales efforts, word-of-mouth stands out as the most effective method for recommending a business. SEMrush...

by WalkMe Team, April 18, 2024

This is what DAP can do! 3 ingenious solutions from top Digital Adoption Professionals
Customer Experience, User Experience
This is what DAP can do! 3 ingenious solutions from top Digital Adoption Professionals
That’s a wrap on WalkMe Realize 2023! This year at Realize, our focus was on providing our customers, partners, and...

by Ori Herrmann, November 16, 2023

Property and Casualty Insurance
Customer Experience
Property and Casualty Insurance
Even if you’ve never heard of Property and Casualty Insurance, you’ve almost certainly used it.  Property and Casualty insurance covers pretty...

by WalkMe Team, August 14, 2023

The in-app messaging revolution
Customer Experience
The in-app messaging revolution
Modern businesses need to reach their customers and prospects in new ways and engage them more effectively. In-app messaging is...

by WalkMe Team, July 19, 2023

Ticket Deflection: A One-Way Ticket To Customer Satisfaction
Customer Experience
Ticket Deflection: A One-Way Ticket To Customer Satisfaction
Nowadays, everyone wants to improve customer experiences in whatever way they can. In this business landscape, the concept of ticket...

by WalkMe Team, June 15, 2023

DAP professionals, time to level up your digital adoption program
Customer Experience, DAP Pro Voices, Digital Transformation, Training & Onboarding
DAP professionals, time to level up your digital adoption program
Editor’s Note: It’s always a pleasure to share our blog pages with like-minded people, so we were thrilled when Kristopher...

by Kristopher Clark, December 16, 2021

How to boost sales performance with sales automation platforms
Customer Experience, Digital Transformation
How to boost sales performance with sales automation platforms
Sales automation can drive significant performance improvements throughout the sales department, which can free up agents’ time for more value-added...

by WalkMe Team, December 13, 2021

How customer-centricity paves the road to customer success
Customer Experience, Digital Transformation, User Experience
How customer-centricity paves the road to customer success
Customer-centricity has become a common guiding technique in today’s business world, and it is so much more than just a...

by WalkMe Team, November 25, 2021

What is account-based marketing (ABM) and why is it the next big thing?
Customer Experience, Digital Transformation
What is account-based marketing (ABM) and why is it the next big thing?
Account-based marketing (ABM) has gained in popularity in recent years and is fast becoming the go-to marketing strategy for B2B...

by WalkMe Team, November 17, 2021

The who, where, and why of hyper-personalization
Customer Experience, Digital Transformation, HR, User Experience
The who, where, and why of hyper-personalization
What makes a personal touch so impactful for customers? In recent years, personalization and it’s leveled-up successor, hyper-personalization, have become major...

by WalkMe Team, November 9, 2021