Charismatic leadership: Definition, features & examples

WalkMe Team
By WalkMe Team
Updated September 5, 2024

People with strong personal charisma find it easier to influence, persuade, manage, and lead others. It is appropriate, then, that charismatic leadership is one of the most important leadership theories of the past century. 

However, charisma is difficult to define and even harder to replicate. While leadership development training can teach many soft skills, the elusive idea of charisma can appear almost like a supernatural power. 

Fortunately, many people have spent time and energy thinking carefully about the concept. 

So, if you’re confused by charisma, you don’t have to start from scratch. 

This article will: 

  • Define charismatic leadership 
  • Go deeper into the defining features of charismatic leadership 
  • Examine some examples of charismatic leadership in practice 
  • Explain the benefits and challenges of charismatic leadership. 

Along the way, we’ll remember that charisma has both good and bad sides. If you are one of the many people who want to use charismatic principles, knowing what you’re doing is essential. 

What is charismatic leadership? 

In charismatic leadership, leaders actively use their personal qualities to influence and direct their staff. They inspire workers to perform beyond their regular capabilities, achieving results that strict hierarchical or autocratic leadership could not hope to get. 

As such, they are especially valuable for companies who need to do something innovative, daring, or risky. However, good charismatic leaders excel in almost any managerial situation. 

We see charisma in our everyday lives when we meet people with confidence, empathy, and high emotional intelligence. And although there are many famous examples of charismatic leadership, you might have seen charisma in action if you’ve met people like this: 

  • A teacher in school who always gets the naughty class to be quiet 
  • A social media savvy entrepreneur everyone wants to work for 
  • A middle manager that every staff member trusts. 

These people may have been born with special talents. But, more likely, they’ve picked up some ideas along the way (which we will explore in the next section). 

In the next section, we’ll examine the major characteristics of charismatic leadership and authority in more detail. 

John Antonakis’s overview in The Nature of Leadership (2017) is excellent if you want to learn more about the concept’s history. 

What are the core features of charismatic leadership? 

the core features of charismatic leadership (1)

This section will introduce the five major features of charismatic leadership from Bass and Avolio’s Full Range Leadership Model. Each of these qualities has an old and a newer name, and people use either. 

These five core features are : 

  • Attributional idealized influence (builds trust) 
  • Behavioral idealized influence (acts with integrity) 
  • Inspirational motivation (encourages others) 
  • Intellectual stimulation (encourages innovative thinking) 
  • Individual consideration (coaches and develops people)  

The multifactor leadership questionnaire, a popular tool for analyzing managerial style, turns these factors into precise evaluative criteria. Nonetheless, scholars still debate the relevance of each factor. For example, an international team of researchers conducted a thorough analysis in PLOS One (2021)

To these, this article adds one more idea adept at using language. This is such an important category that we thought it was better to give it space of its own. 

Please remember that “Charisma” is a wide-ranging concept, even within leadership studies. No definition can capture all of the possible meanings. Nonetheless, Bass and Avolio are so influential that their core characteristics are a great starting point, no matter your demands. 

Attributional idealized influence (builds trust) 

This concept refers to the leader’s ability to be perceived as confident, ethical, and committed to high standards, thereby earning the respect and trust of their followers. 

People see leaders with this quality as role models, embodying the values and behaviors they advocate. This perception fosters trust and loyalty among followers, motivating them to emulate the leader’s behavior and adhere to their vision.

However, this is not the same thing as ethical leadership. Charismatic leaders do not need to possess the admirable qualities they show off publicly. Their ability to “act as if” they are extraordinarily virtuous can be a strength because it unites and inspires followers. However, it can also be a weakness if the leader’s true nature eventually contradicts this image. 

Behavioral idealized influence (acts with integrity) 

While leaders cannot control how others perceive their attributes, they can control their behaviors. Behavioral Idealized Influence involves acting with integrity consistently demonstrating ethical and moral conduct. 

Leaders who exhibit this quality lead by example, making decisions and taking actions that reflect their values and the organization’s principles. This consistency between words and actions enhances credibility and trust, reinforcing the leader’s position as a genuine role model.

Inspirational motivation (encourages others) 

Leaders who exhibit this quality communicate high expectations and express important purposes in simple, engaging ways. They will have a clear leadership vision and have the emotional intelligence to communicate it clearly and appropriately. 

By doing so, they foster enthusiasm and commitment among their followers, encouraging them to transcend their self-interests for the sake of the group.

Through passionate and optimistic communication, leaders instill confidence in their followers’ abilities and the value of their contributions. These leadership actions can build a cohesive and energized team that achieves extraordinary outcomes together.

Encouraging others is a very special talent. Some leaders achieve it through other means, such as democratic leadership or servant leadership. Charismatic leaders can build this momentum even for teams in very difficult scenarios. 

Intellectual stimulation (encourages innovative thinking) 

Intellectual Stimulation means creating a workplace where staff think critically and creatively. Leaders with this quality challenge existing assumptions, encourage new ideas and support innovative approaches to problem-solving. They invite their staff to question the status quo and explore new perspectives, which promotes a culture of continuous learning and improvement.

This approach helps staff develop their problem-solving skills and intellectual capabilities. Leaders empower their team members to contribute ideas and solutions by valuing and encouraging diverse viewpoints. This enhances individual development and leads to more effective organizational outcomes. Intellectual Stimulation plays a crucial role in driving organizational growth and adaptability.

Individual consideration (coaches and develops people). 

Leaders who exhibit this quality act as coaches and mentors, providing personalized support and encouragement. They pay close attention to followers’ individual needs for achievement and growth, offering opportunities for learning and development tailored to each person’s strengths and aspirations.

This personalized approach fosters a supportive and empowering environment where followers feel valued and understood. Leaders build strong, trust-based relationships by investing time in understanding and developing each team member. 

Individual Consideration ensures that followers feel appreciated and are given the resources they need to succeed, promoting overall organizational effectiveness and loyalty.

Adept at using language

Effective language use is crucial for transformational leaders. This skill goes beyond “clear communication”. It’s about crafting messages that inspire, motivate, and influence others. 

Transformational leaders must be skilled rhetoricians, adept at choosing the right words in various contexts, whether in emails, meetings, or everyday conversations. By mastering the art of language, leaders can convey their thoughts with clarity and impact, fostering engagement and alignment among their followers.

This aspect of charismatic leadership has ancient roots. Specifically, Aristotle’s “The Rhetoric” laid the foundations of public speaking thousands of years ago, but those principles are still relevant today. For example, John Antonakis’ famous TED Talk further shows how metaphor and storytelling enhance leaders’ persuasiveness. 

A 2022 HBR article on transformational communication explains that great charismatic leaders “study the art in all its forms—writing, speaking, presenting—and constantly strive to improve on those skills.” 

In today’s digital world, platforms like LinkedIn and social media serve as prominent forums where leaders showcase their charisma through language, demonstrating its critical role in shaping perceptions and driving organizational success.

What are some examples of charismatic leadership in action?

In this section, we will introduce some scenarios where charismatic leadership can be particularly effective for businesses. 

These three situations suggest some practical applications for charismatic leadership for any business. 

It won’t explore the huge number of globally famous charismatic leaders from the past century. You’ll already know about folks like Jack Welch, Lee Iacocca, Steve Jobs, Sam Walton, Martin Luther King, and Gandhi. 

For more exploration of famous examples, check out our full article about transformational leaders, which introduces industry-by-industry case studies. 

An undesirable status quo

Transactional leadership can be highly effective in situations where maintaining stability is crucial. However, transactional leadership may fall short when the status quo is no longer desirable and the need for change is evident. In such scenarios, a charismatic leader can be very useful. 

Charismatic leaders possess the empathy and vision to address widespread dissatisfaction and chaos. They can inspire and rally the team around a new direction, creating a sense of hope and motivation that transcends mere transactional exchanges. 

By connecting with followers emotionally, charismatic leaders can drive the transformative changes that drive a company towards a more promising future – whether it is part of a formal change leadership project or not. 

Raising performance efficiently 

Every CEO dreams of raising employee performance without significant cost. But is it truly possible? Charismatic leadership offers one way forward. 

Traditional methods, such as offering bonuses or improving working conditions, can be effective but often come at a high cost. Leaders use charisma to boost motivation and performance through compelling speeches and inspiring messages.

However, leveraging charismatic leadership isn’t entirely “free.” It requires managers who are skilled at crafting persuasive messages and genuinely capable of inspiring their teams. This talent is rare and valuable, from mid-level managers to the C-suite. Nonetheless, leaders with charismatic words and presence are a highly efficient strategy for driving performance forward compared to extensive financial incentives or structural changes. 

Leadership vacuum 

A leadership vacuum often arises during periods of rapid change, crisis or when previous leadership has failed. In these times, unclear direction and motivation can lead to uncertainty and decreased performance. Charismatic leaders can enter this void, providing a sense of direction and purpose immediately recognized and valued by employees.

Charismatic leaders excel in these scenarios. They can quickly establish trust and inspire confidence. And through their strong personal influence, they can unite a team independently. Their presence reassures employees, alleviates fears, and instills renewed commitment and energy. 

Charismatic leadership in action Advantages and Challenges (1)

What are the benefits of charismatic leadership? 

As we’ve already seen, having a charismatic leader in your company can help with many aspects of company life. This section will look at three of the most obvious benefits of charisma. 

Most companies with good charismatic leadership will experience these positives at one point or another. 

High levels of employee engagement 

In today’s workplace, employee engagement is crucial for overall organizational success. And charismatic leaders have a unique ability to captivate and inspire their employees. 

Charismatic leaders can enhance engagement across the entire team, creating a ripple effect that benefits the whole organization. Their ability to connect with employees fosters loyalty and dedication. With such engagement, teams exceed collective goals and contribute to a positive and dynamic organizational culture.

Role-modeling for future leaders 

Succession planning is critical to leadership development, and charismatic leaders play a pivotal role in this process. By demonstrating effective leadership, they inspire junior staff members to believe in their potential and aspire to contribute significantly to the organization. 

The charismatic influence motivates emerging leaders, gives them confidence, and drives growth. Through their example, charismatic leaders cultivate a new generation of dynamic and capable leaders ready to take the organization forward.

Improves reputation  

Company reputation is a delicate blend of various factors, and charismatic leaders play a crucial role in enhancing it. Their exceptional communication skills and engaging personality can positively shape the perception of the company from the outside. 

Improved reputation can have several valuable knock-on effects, such as attracting new business opportunities and making recruitment easier by drawing in top talent. Charismatic leaders can significantly contribute to the company’s overall success and growth by presenting it in a positive light.

What are the challenges of charismatic leadership? 

Charisma is an asset in many business situations. However, observers have always recognized problems in theory and practice. As Tomas Chamorro-Premuzic explained in a key HBR article, there is a “dark side” to charisma, and we would be foolish to ignore it. 

This section will investigate three major problems with charismatic leadership. 

Charisma can hide incompetence (or worse!) 

Charismatic leaders often exude confidence, quickly winning the trust of their audience. However, this allure can be misleading. 

While a leader may appear highly competent, their charisma might mask a weak set of experience or skills. The danger extends beyond mere incompetence – charisma can conceal many negative traits! Selfishness, manipulation, favoritism, and even bullying can be hidden beneath a veneer of charisma. 

Moreover, the appeal of charismatic leaders can obscure deeper, more insidious issues. A charismatic personality might disguise traits associated with narcissistic personality disorder, as highlighted by scholars in the California Management Review in 2020. This can lead to irrational decision-making, a problem underscored by Elesa Zehndorfer in her study of charisma in the 2008 financial crisis

Charismatic leadership can be disastrous at a senior level, then. But it can wreak havoc on your workforce, whatever level of leadership uses this method.  

Discourages critical thinking 

When it’s good, charismatic leadership can inspire teams to think creatively. However, a leader’s charisma can make them seem infallible, which inevitably stifles critical thinking.  

In such scenarios, staff may struggle to question the leader’s decisions, believing them to be unquestionably right. You can see this dynamic in the histories of disastrous dictators and cult leaders like Jim Jones or the leaders of North Korea, where charisma led to catastrophic outcomes for many people. 

The consequences aren’t so extreme in more typical organizational settings, but they are still problematic. For instance, a charismatic leader might pursue a particular strategy without adequate input from other departments. The lack of critical dialogue can lead to misinformed decisions and inefficiencies. 

By understanding this risk, companies can foster a culture that values critical thinking alongside charismatic leadership, ensuring that decisions are well-rounded and thoroughly evaluated.

It’s hard to train leaders to be charismatic 

As we mentioned at the start of the article, training can effectively teach many leadership skills. Indeed, trainee leaders can understand some aspects of charisma through studying and practicing.  

However, the subtleties of charisma are difficult to communicate. Unlike more procedural leadership styles, such as transactional leadership, which relies on structured methods and clear metrics, charisma is subjective and hard to measure or replicate.

This presents a dual challenge. First, there’s the perception that charismatic leaders possess an almost “magical” quality, which makes them seem irreplaceable. And second, highly skilled and knowledgeable individuals in specific fields may find it impossible to adopt charismatic tactics. 

Therefore, leadership development programs should offer multiple pathways to effective leadership. While charisma can be powerful, it is not the only route to successful leadership. Developing leaders can find and create a style that suits their unique strengths if they see a range of strategies.

Does charismatic leadership work well today? 

This article has shown that charismatic leadership has been thoroughly scrutinized over the past hundred years. But now more than ever, we are aware of the problems it creates and its radical solutions. To put it simply, no one should unquestioningly trust charismatic leaders. 

All the same, charismatic leadership gives everyone a toolkit for influencing and persuading staff at all levels. So it’s useful for everyone, whether you’re a maverick or not. 

WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.