15 Best Salesforce training resources

Salesforce has been ranked the number one CRM provider for the eleventh year in a row. 

Businesses worldwide rely on it to manage large customer databases, automate processes, and ultimately drive growth. 

However, with so many features and a steep learning curve, the platform can overwhelm its users and create a knowledge gap. This disparity in knowledge slows productivity and stifles efficiency, making it harder for teams to get the most out of Salesforce’s arsenal of digital tools and features.

That’s where Salesforce training resources come in. Whether reskilling or upskilling, the right resources help you stay competitive, work smarter, and maximize your investment.

This article is our pick of the best 15 Salesforce training resources. We’ll cover a mix of resources to help you expand your knowledge and stay current. 

1. Trailhead 

Salesforce runs Trailhead, the go-to Salesforce training platform. It offers a wide range of interactive, self-paced modules for users of all experience levels. 

Businesses use Trailhead to train their teams on Salesforce tools, ensuring employees stay current and efficient. The platform allows users to earn badges and certifications, making it straightforward to track progress. 

To get the most out of Trailhead, focus on relevant trails for your role, engage with the community for insights, and consistently complete hands-on projects to reinforce learning. It’s a valuable tool for individual users and organizations aiming to boost Salesforce skills. 

2. Salesforce Certification Days 

Salesforce Certification Days are live, interactive, and free events designed to help you prepare for Salesforce certification exams. These sessions, hosted by Salesforce experts, cover key topics from specific exams, offering in-depth insights and exam tips. 

To sign up, visit Salesforce’s official website and choose the event that fits your region and exam focus. Certification Days are typically available across various time zones, ensuring accessibility for participants globally. 

Attendees can ask questions, learn exam strategies, and receive valuable aids to help them succeed. These events are ideal for anyone looking to advance their Salesforce knowledge and earn certification.

3. Salesforce Career Paths

Salesforce Career Paths on Trailhead offer structured learning paths for various roles within Salesforce, such as administrators, developers, and business analysts. 

Each path guides users through core skills and certifications to help them build careers in the Salesforce ecosystem. These paths are tailored to match beginners and those with experience, ensuring continuous growth.

For businesses, this provides a clear roadmap for upskilling employees and keeping their teams competitive. These paths break down complex skills into digestible modules, making it easier to gain the knowledge and confidence needed to advance.

4. Salesforce YouTube

Salesforce’s official YouTube channel offers a wealth of videos designed to support learners at every stage of their Salesforce journey. 

From tutorials to live webinars, it provides resources on key topics such as administration, development, and best practices. The channel also features customer success stories and real-world examples of businesses successfully implementing Salesforce to solve problems and drive growth.

You can explore content, including quick tips, product demos, and deep dives into specific features. For businesses, the channel offers insights into improving efficiency and leveraging Salesforce’s tools to meet business goals. It’s a great, flexible way to learn and stay updated.

5. Salesforce Talent Alliance

Salesforce Talent Alliance helps individuals from underrepresented backgrounds start careers in Salesforce. Through free programs, mentorship, and career coaching, job seekers gain valuable skills and hands-on experience. 

The initiative also connects participants with companies seeking diverse talent. This gives job seekers the support needed to launch a career in Salesforce, while also helping businesses build strong, skilled teams.

The Talent Alliance also offers job seekers access to exclusive Salesforce job opportunities, helping them bridge the gap to meaningful employment.

6. Clicked

In partnership with Salesforce, Clicked offers free, hands-on learning experiences to help people gain practical skills in Salesforce. 

Participants work on real-world projects in teams, guided by experienced mentors. This approach helps learners develop important skills like teamwork and problem-solving. Completing projects lets you build a portfolio to show potential employers, improving your chances of landing a job in Salesforce. 

Clicked is a great resource for those looking to gain experience and build a strong foundation in Salesforce while learning through real-world tasks. It’s designed to help you grow and showcase your abilities.

7. Migrate Workflows and Process to Flows course

The Migrate Workflows and Processes to Flows course is designed to help Salesforce users transition from older task automation tools like Workflow Rules and Process Builder, which Salesforce will no longer support after December 31, 2025. 

This course provides detailed, hands-on guidance on migrating existing automation to Salesforce Flow, ensuring your processes remain effective and up-to-date. By learning Flow, you’ll gain the skills to create more powerful, flexible automation that aligns with Salesforce’s future direction. 

It’s better to start learning now to ensure your digital workflows continue running smoothly after the December 31 deadline. 

8. Stony Point

Stony Point offers Salesforce and training for professionals and businesses. Their courses include technical training for developers and admins and user training. 

They also provide customized learning paths to help companies improve employee performance and adoption of Salesforce tools. The company’s approach includes practical exercises to build real-world skills. 

Stony Point’s services help businesses optimize their Salesforce use and boost team productivity. Their training programs focus on individual and team growth, ensuring sustainable success and effective Salesforce integration. 

9. Salesforce in-app guidance

Salesforce In-App Guidance is a feature that allows you to create helpful messages and tutorials directly within the Salesforce platform. 

This tool helps users discover new features, adopt processes, and learn how to use Salesforce more effectively. You can create single prompts or step-by-step walkthroughs to guide users through tasks. 

In-App Guidance is available in Salesforce Lightning Experience and can be customized to fit your organization’s needs. This feature can improve user engagement and ensure your team uses Salesforce to its full potential.

10. Udemy

Udemy is an excellent choice for Salesforce training because it offers a wide range of courses that cover every aspect of the platform. Whether you’re new to Salesforce or already have experience, there’s something for you. 

What sets Udemy apart is its flexibility. You learn at your own pace and when it fits into your schedule. The platform is especially valuable for businesses because its courses cover technical skills, like admin and development, and practical, real-world applications. 

With expert-led courses and the ability to ask questions directly, you can get the guidance you need to really master Salesforce on your own terms.

11. Simplilearn

Simplilearn offers practical Salesforce courses that help you learn real skills for real-world work. Their courses mix theory with hands-on practice, so you not only understand Salesforce but can also use it effectively. 

For example, their Salesforce Administrator course teaches you to create dashboards and manage data, which you can use immediately. For businesses, this means employees get better at using Salesforce, helping teams work more confidently. 

Simplilearn provides clear, step-by-step training that helps you build essential Salesforce skills and stay competitive in the field. Its structured courses make complex concepts easier to grasp, ensuring you can apply your learning in real-world situations.

12. Salesforce CPQ printable tip sheets and user guides

The Salesforce CPQ Implementation Guides are practical, printable resources that offer detailed steps for setting up Salesforce CPQ. 

These guides are designed to make the CPQ implementation process smoother by breaking down complex tasks into easy-to-follow instructions. They cover everything from pricing models to product configurations, making them incredibly useful during implementation. 

You can print them out and keep them on your desk for quick reference, ensuring you always have guidance at hand when working through complex setup tasks. These guides help streamline the process, making Salesforce CPQ more manageable and efficient for businesses.

13. Salesforce discussion forums

Salesforce discussion forums are valuable platforms for users to connect, ask questions, and share their expertise. 

For example, the Salesforce Developer Community focuses on technical topics, such as coding and customizations, making it a go-to space for developers. The Trailblazer Community is broader and includes users from various roles, like admins and business professionals. 

Both forums offer a collaborative environment and provide real-time help and insights, making them essential for anyone looking to improve their Salesforce knowledge and problem-solving skills.

14. Focus on Force

Focus on Force is a platform designed to help you prepare for Salesforce certification exams. Its focus on real exam questions and clear, easy-to-follow study guides make it stand out. 

You can track your progress as you study, which helps you identify areas that need improvement. Focus on Force also offers practice exams, so you can get familiar with the format and feel more confident on test day. 

For example, if you’re preparing for the Salesforce Administrator exam, you can go through realistic practice tests that mirror the actual exam. This helps you understand the types of questions you’ll face and ensures you’re more prepared when exam day arrives.

15. LinkedIn learning

LinkedIn Learning offers Salesforce training that caters to different levels of experience. For example, their Salesforce Essential Training course introduces Salesforce’s key features and focuses on customizing and managing the platform. 

The course includes hands-on exercises and real-life scenarios, making it practical for users looking to boost their skills. Another course that stands out is Salesforce for Developers, which focuses on coding and building custom applications within Salesforce. 

With its wide selection of courses, LinkedIn Learning is a great resource for learning Salesforce at your own pace while building a strong foundation for certification exams.

Reflecting on the best Salesforce training resources 

Selecting the right Salesforce training resources is crucial for personal growth and business success. 

Using platforms like Trailhead, online courses, and hands-on practice will give budding learners the skills needed to excel. Remember, cramming for Salesforce certifications or training exams will only get you so far. 

Staying engaged and consistently building your knowledge base is the most effective way to retain what you’ve learned. The best way to enhance employee training resources on Salesforce is to provide more than just information. Look out for ones that offer support, practical application, and opportunities to test yourself.

Whether you’re refining your skills or exploring new areas, the Salesforce training resources mentioned in this list are here to help you navigate Salesforce with confidence.