Top 19 digital transformation platforms

WalkMe Team
By WalkMe Team
Updated September 18, 2024

Improving operations, outmaneuvering competitors, and meeting customer expectations are driving the need for change across business sectors. 

To meet these demands, today’s top leaders are embracing digital transformation. This involves improving organizational operations and processes by infusing digital technologies across key business functions. 

According to MarketsandMarkets, the global Digital Transformation Market was valued at $695.5 billion in 2023 and is expected to reach $3,144.9 billion by 2023.

Tech innovations are fast-tracking organizational capabilities like never before. For example, cloud transformation is helping companies achieve better operational scalability and flexibility. Elsewhere, AI is kickstarting a new era of intelligent automation with its wide-scale applicability across industries. 

Digital transformation presents various solutions for enhancing business success long into the future. This article will explore the top 19 digital transformation platforms highlighting their key features and benefits to help you make an informed choice. 

1. WalkMe 

  • G2 Rating: 4.5/5 (432 reviews)
  • Ease of use: 3.7/5 (Capterra)
  • Pricing: Contact WalkMe to ascertain current pricing.
WalkMe

WalkMe’s digital adoption platform (DAP) is designed to simplify the user experience across software applications. It offers intuitive guidance, automation, and analytics to streamline onboarding, training, and support. WalkMe overlays step-by-step instructions directly onto applications. This empowers businesses to enhance user efficiency, reduce errors, and maximize software ROI without extensive training sessions.

WalkMe’s DAP uses responsive and secure artificial intelligence that adapts to each user’s learning needs. AI-powered recommendations and conversational automation enhance team workflows. These AI-driven tools also generate highly tailored user experiences on the fly, all guided through safe and reliable adoption measures.

Features this tool offers: 

  • Data analysis tools: Identify areas for improvement in user workflows and pinpoint opportunities for automation.
  • In-app guidance and conversational interfaces: Provide personalized user experiences that guide users through complex processes and applications.
  • AI-powered user experience generation and workflow optimization: Leverage artificial intelligence to create tailored experiences and suggest workflow improvements.
  • Enterprise-grade security: Ensure the platform meets your organization’s security requirements.
  • Integration with various business applications: Connect WalkMe with your existing business tools to create a cohesive user experience.

2. Salesforce

  • G2 Rating: 4.4/5 (20,388 reviews)
  • Ease of use: 4.0/5 (Capterra)
  • Pricing: Starter, Professional, Enterprise, and Unlimited options available 

Salesforce plays an important role in digital transformation. It enables businesses to reimagine customer engagement strategies through a unified, cloud-based platform. It empowers organizations to digitize and automate workflows across sales, marketing, and service functions. With real-time data insights and AI-driven tools, Salesforce helps companies accelerate their digital transformation journey, stimulating innovation and improving overall customer experiences.

Features this tool offers:

  • Mobile-first business: Salesforce empowers teams to operate across different devices, ensuring real-time insights and actions.
  • AppExchange: Tap into a vast ecosystem of pre-built apps to swiftly address business challenges and drive growth.
  • Uncompromising security: Constructed on a robust foundation, Salesforce safeguards sensitive data, allowing businesses to focus on innovation.
  • Unified data: Seamlessly integrate data from diverse sources to unlock hidden opportunities and optimize operations.
  • Insights backed by AI: Use Salesforce’s built-in AI capabilities to uncover actionable intelligence and make better data-backed decisions. 

3. Choreo 

  • G2 Rating: 4.5/5 (2 reviews)
  • Ease of use: 3.8/5 (Capterra)
  • Pricing: Developer, Pay-as-you-go, and Enterprise options available.

Choreo by WSO2 is an advanced digital transformation platform that streamlines the development, integration, and management of APIs, microservices, and event-driven architectures. It provides low-code and pro-code environments, allowing organizations to accelerate digital transformation by quickly building and deploying cloud-native applications. With built-in monitoring, analytics, and security features, Choreo enables businesses to innovate faster, reduce operational complexity, and improve agility.

Features this tool offers: 

  • User authentication and authorization management: Securely control access to applications and data.
  • Autoscaling of apps: Automatically adjust application resources based on demand.
  • Multiple runtime support: Run applications on various programming languages and frameworks.
  • Multi-environment support: Manage different application environments (development, testing, production).
  • API Management: Create, manage, and secure APIs.

4. Zapier

  • G2 Rating: 4.5/5 (1,290 reviews)
  • Ease of use: 4.0/5 (Capterra)
  • Pricing: Starter, Team, and Unlimited options available 

Zapier is a powerful automation platform that simplifies digital transformation by connecting apps and automating workflows without coding. Users can create “Zaps” to trigger actions between different applications, streamlining processes such as data entry, notifications, and task management. Zapier helps businesses enhance productivity, reduce manual work, and seamlessly integrate their existing tools, making it easier to scale digital operations across various platforms.

Features this tool offers:

  • Extensive app ecosystem: Connect thousands of popular apps to create custom automated workflows.
  • Code-free automation: Build complex automation without writing a single line of code.
  • Robust security and compliance: Protect sensitive data with features like SSO, advanced permissions, and regular security audits.
  • Scalable automation platform: Handle growing automation needs with flexible plans and advanced features.
  • User-centric-design: Intuitive interface and AI-powered tools for easy automation creation and management.

5. Budibase

  • G2 Rating: 4.5/5 (71 reviews)
  • Ease of use: 4.2/5 (Capterra)
  • Pricing: Open-Source, Premium, and Enterprise options available 

Buildbase is a comprehensive platform designed to accelerate digital transformation in software development and infrastructure management. It provides a suite of tools for automating CI/CD pipelines, managing cloud resources, and monitoring application performance. With a focus on collaboration and scalability, Buildbase enables teams to streamline their development processes and deploy faster. In the long run, it maintains high-quality standards, driving efficiency and innovation in digital projects.

Features this tool offers:

  • Rapid application development: Create custom management apps, portals, approval flows, forms, and admin panels in minutes, not months.
  • Versatile data connectivity: Connect to various data sources, including databases, APIs, and CSVs, or leverage Budibase’s built-in database.
  • Low-code efficiency: Build powerful apps and workflows with a drag-and-drop interface and pre-built components, minimizing coding requirements.
  • Automation first: Streamline operations and boost productivity by automating repetitive tasks within your apps.
  • Scalability and security: Grow your applications confidently, backed by robust security features like SSO, SAML, and ISO 27001 certification.

6. Oracle Database

  • G2 rating: 4.3/5 (935 reviews)
  • Easy of use: 4.1/5 (Capterra)
  • Pricing: Small-Business, Mid-Market, and Enterprise options available

Oracle Database is essential for enterprises looking to advance their digital transformation strategies. Known for its reliability and scalability, it enables businesses to manage vast amounts of data across multiple environments, whether on-premises or in the cloud. Advanced features like AI integration and real-time analytics allow companies to automate data processes, improve decision-making, and enhance digital resilience. Oracle Database ensures robust data management and supports continuous innovation.

Features this tool offers:

  • Enhanced performance: Oracle Database leverages non-blocking networks and RDMA to accelerate data transfer and reduce processing delays, optimizing overall system performance.
  • Robust security framework: Custom security chips complement existing security measures by providing an extra layer of protection for sensitive data.
  • Flexible resource management: Off-box virtualization allows for dynamic allocation of resources, improving efficiency and scalability.
  • Advanced networking: L2 network virtualization enables isolated and secure network segments, enhancing data privacy and control.
  • Optimized cluster performance: RDMA cluster networking boosts server communication, resulting in faster data processing and improved application responsiveness.

7. Kissflow

  • G2 rating: 4.3/5 (541 reviews)
  • Easy of use: 4.1/5 (Capterra)
  • Pricing: Basic, Enterprise, and Custom options available 

Kissflow is a versatile platform that combines process automation, project management, and collaborative workspaces. Its no-code environment enables non-technical users to create and modify workflows, empowering teams to adapt quickly to changing business demands. Integration with existing systems ensures smooth data exchange and continuity across operations. Kissflow enhances organizational agility by providing real-time insights into processes, helping businesses optimize performance and reduce bottlenecks.

Features this tool offers:

  • No-code workflow automation: Quickly design and automate complex processes without coding.
  • Drag-and-drop forms: Create intuitive forms with various field types, layouts, and validations.
  • Dynamic task assignment: Assign tasks based on specific conditions or rules.
  • Collaborative features: Enhance teamwork with comments, mentions, and collaborative channels.
  • Robust reporting: Track process performance and identify areas for improvement with customizable reports.

8. Liferay

  • G2 rating: 4.2/5 (55 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Contact Liferay to ascertain current prices

Liferay is a flexible platform tailored for digital transformation, particularly in building and managing enterprise-level portals, websites, and digital employee experiences. It enables organizations to create personalized, content-rich portals that integrate seamlessly with existing systems, providing a unified user experience across channels. Liferay’s modular architecture backs rapid customization and scalability, allowing businesses to respond quickly to market changes. Liferay centralizes content and applications. This unified approach enhances customer engagement, streamlines internal workflows, and supports a flexible digital strategy.

Features this tool offers:

  • AI-powered experiences: Leverage AI to enhance content creation, personalize interactions, and optimize operations.
  • Flexible content management: Create and manage diverse content assets for various channels.
  • Low-code development: Rapidly build custom applications and workflows without extensive coding.
  • Omni-channel delivery: Deliver consistent experiences across websites, mobile apps, and other digital touchpoints.
  • Personalized experiences: Tailor content and offers to individual users based on their preferences and behavior.

9. Appian Digital

  • G2 rating: 4.5 (406 reviews)
  • Easy of use: 4.2/5 (Capterra)
  • Pricing: Contact Appian to ascertain current prices

Appian redefines digital transformation with its advanced low-code development capabilities, enabling rapidly creating and deploying custom applications. The platform’s strength lies in integrating existing systems and automating intricate business processes. Appian helps organizations enhance efficiency, boost innovation, and adapt swiftly to evolving market conditions by offering a unified interface for real-time data access and process management.

Features this tool offers:

  • Rapid application development: Low-code and no-code capabilities enable swift application creation and deployment.
  • Process automation and optimization: Streamline complex business processes through automation and intelligent process management.
  • Collaborative platform: Foster teamwork and efficiency with robust collaboration features and permission controls.
  • Comprehensive application lifecycle management: Support the entire application lifecycle, from design to deployment and maintenance.
  • Process design and management: Create, analyze, and optimize processes with detailed process visibility.

10. Snowflake

  • G2 rating: 4.5/5 (544 reviews)
  • Easy of use: 4.5/5 (Capterra
  • Pricing: Contact Snowflake to ascertain current prices

Snowflake revolutionizes data management and analytics by offering a cloud-native platform that simplifies handling large volumes of data. Its architecture separates compute and storage, allowing for scalable performance and cost efficiency. Snowflake’s integration capabilities enable seamless data sharing across different systems and organizations, facilitating real-time insights and collaborative analysis. Snowflake unifies diverse data sources. This empowers businesses to make better decisions, conduct advanced analytics, and stay ahead in a data-driven world.

Features this tool offers:

  • Unified data access: Interoperable storage enables seamless access to diverse data sources.
  • Scalable compute power: Elastic compute resources handle varying workloads and user numbers efficiently.
  • AI and Machine Learning acceleration: Cortex AI provides access to advanced AI tools and models.
  • Global data collaboration: Snowgrid facilitates secure data sharing and collaboration across regions and clouds.
  • Comprehensive data governance: Snowflake Horizon ensures data security, compliance, and accessibility.

11. Quixy

  • G2 rating: 5.0/5 (128 reviews)
  • Easy of use: 4.1/5 (Capterra)
  • Pricing: Enterprise, Solution, and Platform options available 

Quixy is a cloud-based platform that drives digital transformation by enabling businesses to automate workflows and build enterprise-grade applications without coding. Its user-friendly, drag-and-drop interface allows users to create custom solutions ten times faster than traditional methods. Quixy offers a range of pre-built applications for diverse needs, including CRM, project management, and HRMS. Quixy is recognized for its ability to empower non-technical users, making it a valuable tool for companies seeking to streamline operations and accelerate their digital transformation journey.

Features this tool offers:

  • No-code app development: Create custom applications with a drag-and-drop interface, requiring no coding skills.
  • Workflow automation: Streamline and automate business processes with customizable workflows and real-time monitoring.
  • Pre-built solutions: Access a library of templates for various use cases, such as CRM, Project Management, and HRMS.
  • Collaboration and accessibility: Enhance team collaboration with unified data management and accessible design features.
  • Custom branding: Tailor the user interface and applications to reflect your company’s branding and identity.

12. Airtable

  • G2 rating: 4.6/5 (2,364 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Free, Team and business options available 

Airtable transforms agile project management and data organization with an intuitive, flexible interface that combines spreadsheet functionality and database features. Users can easily create customized views, automate workflows, and integrate with various third-party applications. Its visual approach to data management facilitates collaboration and enables teams to adapt workflows swiftly. Airtable’s versatility supports many use cases, from simple task tracking to complex project coordination, enhancing efficiency and driving effective decision-making in dynamic work environments.

Features this tool offers:

  • Task management:  Easily create, assign, prioritize, and track tasks with features like due dates, dependencies, and recurring tasks.
  • Project planning: Organize projects using templates, calendar views, and project maps for streamlined planning and execution.
  • Drag-and-drop interface: An intuitive drag-and-drop feature simplifies task organization, making it easy to manage tasks and priorities.
  • Resource scheduling: Efficiently allocate and manage resources to ensure projects stay on track.
  • Project monitoring: Utilize dashboards for real-time project tracking and performance insights, keeping teams aligned and informed.

13. Mendix Digital

  • G2 rating: 4.4/5 (178 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Basic, Standard, and Premium and Custom options available 

Mendix Digital empowers organizations to accelerate digital transformation with a comprehensive low-code development environment. Its visual development tools and pre-built components facilitate rapidly creating and deploying scalable applications. Mendix supports seamless integration with existing systems, enabling businesses to streamline workflows and enhance operational efficiency. Its focus on agile software development allows teams to innovate quickly and adapt applications to changing business needs, driving sustained growth and competitive advantage.

Features this tool offers:

  • Application design: Customize applications with features like UI code extending, branding options, and pre-built templates while streamlining workflows.
  • Data control: Manage data effectively with tools for data migration, synchronization, and robust security measures.
  • Publishing: Simplify application deployment across platforms, ensuring compatibility and efficient lifecycle management.
  • Functionality: Enjoy a user-friendly experience with out-of-the-box functionality, easy customization, and efficient file management.
  • Customization: Tailor applications to specific needs, extending functionality through programming and user interface adjustments.

14. AWS

  • G2 rating: 4.4/5 (7,025 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Small Business, Mid-Market, and Enterprise options available 

AWS delivers a comprehensive cloud service suite that caters to diverse business needs. Its scalable and flexible architecture supports global application deployment, ensuring high performance and reliability. Through advanced machine learning, data analytics, and IoT features, AWS enables organizations to leverage real-time insights and drive innovation. This broad range of tools and cost-effective solutions helps businesses optimize operations, enhance agility, and accelerate digital transformation journeys.

Features this tool offers:

  • Scalable infrastructure: Leverage elastic compute, storage, and networking resources to accommodate fluctuating workloads and business growth.
  • Data analytics and machine learning: Harness powerful tools to extract insights from data, build predictive models, and drive data-driven decision-making.
  • Serverless computing: Focus on application development without managing infrastructure, reducing costs and accelerating time-to-market.
  • DevOps and continuous delivery: Streamline software development and deployment processes through automation, integration, and collaboration tools.
  • Security and compliance: Protect sensitive data and meet industry regulations with robust security features and compliance certifications.

15. MuleSoft Anypoint Platform

  • G2 rating: 4.5/5 (679 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Contact Mulesoft to ascertain current prices

MuleSoft Anypoint Platform transforms how organizations manage and integrate their digital ecosystems. It provides a unified approach for designing, managing, and monitoring APIs and integrations across diverse systems. Anypoint Platform streamlines application integration and enhances data flow with robust connectivity and real-time data processing capabilities. Its ability to handle complex integration scenarios and support microservices architectures enables businesses to drive innovation and drastically improve operational efficiency.

Features this tool offers:

  • API management: Design, develop, and manage APIs to expose data and services as reusable assets.
  • Integration: Connect applications and data sources using various integration styles, including ESB, iPaaS, and API-led connectivity.
  • Cloud connectivity: Integrate with cloud-based applications and services seamlessly.
  • Data management: Manage and transform data across different formats and systems.
  • Developer experience: Provides a developer-friendly environment for building and deploying integrations.

16. NewgenONE

  • G2 rating: 4.5/5 (89 reviews)
  • Easy of use: 4.4/5 (Capterra)
  • Pricing: Contact NewgenOne to ascertain current prices

NewgenOne provides a cohesive solution for transforming enterprise operations through advanced automation and content management. One of the newer options on the market, it integrates process automation, document management, and customer communication into a single framework. Newgen One’s AI-powered capabilities enable businesses to optimize workflows, reduce manual intervention, and gain actionable insights. By centralizing these functions, the platform accelerates digital transformation, enhances operational efficiency, and supports agile responses to market changes and customer demands.

17. UIPath

  • G2 rating: 4.6/5 (6,512 reviews)
  • Easy of use: 4.5/5 (Capterra)
  • Pricing: Contact UIPath to ascertain current prices

UiPath stands out by providing a sophisticated RPA platform that transforms business processes through intelligent automation. It simplifies the automation of intricate workflows, allowing businesses to replace manual tasks with software robots. The platform’s visual interface and advanced AI integration support quick deployment and continuous improvement. UiPath enhances operational agility, enabling organizations to optimize efficiency, minimize errors, and drive innovation across diverse operations.

Features this tool offers:

  • Robotic process automation: Automates repetitive tasks across various applications and systems.
  • Record and playback: Quickly create automation workflows by recording user actions.
  • Process designer: Visually designs automation processes using a drag-and-drop interface.
  • Orchestrator: Manages and deploys automation processes across multiple robots.
  • Cognitive automation: Combines RPA with AI to handle unstructured data and make intelligent decisions.

18. ServiceNow

  • G2 rating: 4.4/5 (2,044)
  • Easy of use: 4.2/5 (Capterra)
  • Pricing: Small Business, Mid-Market, and Enterprise options available 

ServiceNow reimagines enterprise workflows by delivering an all-in-one platform that automates and streamlines operations across departments. With a focus on IT service management, it extends its capabilities to HR, customer service, and beyond, ensuring a consistent, unified approach to managing enterprise tasks. ServiceNow’s integration of AI and analytics enhances decision-making and operational efficiency. The platform’s ability to break down silos and connect processes across the organization supports a more agile, responsive, and efficient business environment.

Features this tool offers:

  • Low-code/no-code development: Create custom applications and workflows.
  • Integration: Connect with other systems and applications.
  • Automation: Automate repetitive tasks.
  • Analytics and reporting: Gain insights into service performance.
  • Mobile access: Access services and information on mobile devices.

19. WorkDay

  • G2 rating: 4.4/5 (2,044)
  • Easy of use: 4.2/5 (Capterra)
  • Pricing: Small Business, Mid-Market, and Enterprise options available 

Workday elevates digital transformation by providing a holistic, cloud-native platform that unifies financial management, human capital management, and planning. Designed for adaptability, Workday enables organizations to rapidly adjust to shifting business landscapes, with real-time data and analytics driving informed decision-making. Its integrated approach ensures seamless collaboration across departments, while advanced machine learning features anticipate trends and optimize processes.

Features this tool offers:

  • Analytics and reporting: Provides insights into HR and financial data.
  • Mobile Access: Allows employees to access information and perform tasks on mobile devices.
  • Integration: Connects with other enterprise systems.
  • Security: Protects sensitive employee and financial data.
  • Financial planning and analysis (FP&A): Budgeting, forecasting, and financial modeling.

Choosing the right digital transformation platform

Choosing the right digital transformation platform is critical for all businesses operating today. 

A well-suited platform streamlines operations and drives innovation by ensuring a company can adapt to market changes and customer demands with agility. Selecting an inadequate or misaligned platform can result in wasted resources, stunted growth, and a failure to capitalize on digital opportunities. 

This misstep can hinder an organization’s ability to compete, leading to operational inefficiencies, poor customer experiences, and a loss of market relevance. 

In a world where digital transformation is no longer optional but essential, making an informed choice is paramount. A platform that aligns with a company’s strategic goals and operational needs can be the difference between thriving in the digital age and being left behind.

Selecting the right digital transformation platform isn’t just a strategic choice—it’s a decisive factor in securing your company’s future success.

The four domains of digital transformation
FAQs
What are the four types of digital transformation platforms?

The four types of digital transformation platforms are: 

  • Enterprise resource planning (ERP) platforms
  • Customer relationship management (CRM) platforms
  • Collaboration and communication platforms
  • E-commerce platforms
What are the four domains of digital transformation?

Digital transformation can be categorized into four main types:

  • Business model transformation: Fundamentally changing how a company creates value and generates revenue.
  • Business process transformation: Improving efficiency and effectiveness through digital tools and automation.
  • Domain transformation: Expanding into new markets or diversifying customer base using digital technologies.
  • Cultural/organizational transformation: Fostering a digital mindset and adapting company culture to embrace change.

 

WalkMe Team
By WalkMe Team
WalkMe pioneered the Digital Adoption Platform (DAP) for organizations to utilize the full potential of their digital assets. Using artificial intelligence, machine learning and contextual guidance, WalkMe adds a dynamic user interface layer to raise the digital literacy of all users.