WalkMe leads the Way in the Everest Group PEAK Matrix® for Digital Adoption Platforms

We are proud to announce that WalkMe has been recognized as a Leader for the fourth year in a row and a Star Performer for the second time in the Everest Group PEAK Matrix® for Digital Adoption Platforms 2023. 

As one of the leading global research firms, Everest Group is widely recognized for helping Global 1000 firms improve their performance by optimizing business services. The PEAK Matrix® for Digital Adoption Platforms is a comprehensive evaluation of 23 DAP providers and is an effective way for buyers to compare vendors based on product offerings, vision and capabilities, and market impact. 

Assessing WalkMe’s market impact on the DAP sphere

“[WalkMe] has a strong vision and roadmap and is continuously innovating to infuse AI and generative AI in DAP and make DAP an intelligent unified layer, for connecting, automating, and simplifying interactions across software systems and workflows”
– Sharath Hari N, Vice President, Everest Group

The Everest Group PEAK Matrix® for Digital Adoption Platforms gave WalkMe full Harveys in most of the dimensions, highlighting our overall market impact in terms of revenue, clients, and partners. It also demonstrates our strong vision, strategy, and service offerings. Specifically, Everest Group mentions WalkMe’s:

• High levels of buyer satisfaction – WalkMe received higher buyer satisfaction and value delivered scores than 90% of the providers evaluated for 2022.

• Global footprint across industries – WalkMe has a strong presence throughout the Americas, Europe, the Middle East, Africa, and Asia Pacific. Furthermore, we are among the leading DAP providers across major industries, including BFSI, healthcare and pharmaceutical, hi-tech, manufacturing, and professional services. 

• Focus on security – WalkMe has the most comprehensive set of certifications in the DAP space and “became the first DAP provider to be FedRAMP certified” this year.

• Ease of use – WalkMe provides an extensive personalized user experience across multiple applications on web, mobile, and desktop. 

• Advanced analytics – Tools like WalkMe Discovery, UI intelligence, Digital Experience Analytics, and digital adoption projects dashboard give users visibility into the enterprise tech stack and insights into how users interact with their applications.  

• Simplified content creation and deployment  – WalkMe provides pre-built solutions and WalkMe Share to facilitate creators’ collaboration.

• Strong vision, strategy, and product roadmap – WalkMe continuously innovates to infuse AI and generative AI in DAP. 

“WalkMe stands out in the DAP market by providing sophisticated automation capabilities. It offers ActionBot, a conversational interface that assists users in completing tasks automatically, and is actively working to improve this feature even further by integrating AI technology.”
– Sharath Hari N, Vice President, Everest Group

To learn more about how WalkMe can help power your digital adoption efforts, download your free copy of the Everest Group PEAK Matrix® for Digital Adoption Platforms 2023 today.