Customer Stories

Agriculture & Manufacturing

Blackwoods reduces time to proficiency by 50%, and boosts productivity

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Technology

IBM achieves 80% revenue growth in digital offerings and 300% improvement in product usage with WalkMe

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Data integrity and efficiency are of the utmost importance to us as we scale our sales organization. Apttus gives us the framework to accurately create and track our legal contracts while WalkMe empowers our salespeople to learn and execute processes correctly every time. They work harmoniously together for the perfect solution to enable our team to learn and continue to be efficient.
Incorporating WalkMe across our technologies as an invisible overlay has supported 93% of employees to self-serve – helping us drive our aspiration to get the simple things done quicker.
WalkMe's DeepUI has made a big impact on our business and delivered significant time savings. This saves us from testing over 100 digital adoption solutions for each new Salesforce release and making significant and complex corrections, including using jQuery to fix some issues. Now, we simply test the most used solutions and make 1-2 minor modifications – and have gone from 4 people testing solutions over several weeks to ensuring our content works with new releases with just one person and in less than half a day.
Being a premier provider of electricity, gas and energy services in Belgium, our top priority is providing high quality service for our almost 2 million of individual and corporate customers. With WalkMe Automation, we've already dramatically reduced the time spent by our customer care agents on some repetitive processes by 50 percent. By reducing inefficiencies when using any business system, WalkMe gives us more time to support our customers, offering them sustainable and innovative energy solutions.
Since introducing WalkMe into the business, I don't know how we ever worked without it! Having insight on user engagement and mandating processes through the product has allowed us to accelerate adoption and introduce new processes effectively and efficiently.

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WalkMe Customer Experience

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