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Why is BCP important?
BCP creates a system of prevention and recovery from potential threats that a company may experience. Having BCP in place safeguards an organization and makes sure its personnel and assets are protected and can function in times of crisis. The world is currently experiencing a time of disruption due to COVID-19. When organizations have BCP in place, companies can respond in a timely manner to ensure business continuity.
BCP and technology
Whether it’s a natural disaster, global pandemic or economic recession, companies need to have a BCP mindset to make the necessary adjustments to their operating processes. During COVID-19, companies across the globe have made a significant shift and instituted a work from home policy, many for the first time. Technology is playing a vital role in bridging the gap for remote workers. The right digital tools and software are needed to accommodate a remote workforce and ensure employee productivity, customer continuity and overall business continuity. There may be digital dexterity disparities between employees working from home who are less familiar with company software and completing new digital processes. A digital adoption platform or DAP can provide remote employees with in-app guidance and strategically placed content to aid them in their exact moment of need. DAP can be used to upskill employees and make sure remote workers are equipped to perform their jobs from home.
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