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A digital adoption platform fit for you.

Our pricing plans are designed for any organization to benefit from digital adoption.

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WalkMe for employees
WalkMe for customers

WalkMe Digital Adoption Platform

Reduce digital friction for your employees and drive successful adoption of applications and workflows.

Get a quote

Includes:

Intuitive content authoring and management
Interactive in-app guides, tooltips, and notifications
Personalized onboarding and product tours
Targeted surveys with AI-powered features
Advanced analytics and reporting
Smart audience targeting and segmentation
Enterprise-grade data privacy & security
Pre-configured templates
Workflow automation
Real-time collaboration
Branding and white-labeling
Multi-language & localization support

See complete feature list

Data & Analytics

Leverage real-time analytics to analyze employee engagement with your WalkMe content and underlying applications.

Insights

Analyze engagement with applications, web properties, and WalkMe content to identify friction and fix issues blocking optimal task completion.
Flow Analytics

Define and visualize user journeys—within or across apps—to identify the most and least effective paths to task completion.
Guidance Analytics

Understand how employees engage with WalkMe’s interactive on-screen guidance.
Custom Dashboards

Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
Custom Reports

Customize reports to draw deeper and valuable insights on the user experience.
Activity Board

Optimize your WalkMe content with actionable, weekly performance insights.
Data Integrations

Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud and more.
UI Intelligence

Optimize form completion and user engagement by analyzing interactions, diagnosing drop-off, comparing pre- and post-WalkMe results, and leveraging AI-powered recommendations.

Action & Experience

Design and automate personalized experiences that engage employees, drive adoption, and increase workflow efficiency.

WalkMe Content & Guidance

Engage users with clear in-app content like step-by-step on-screen guidance, product onboarding tours, automations, tooltips, pop-up notifications, and more.
Theming

Achieve stunning, elegant, and consistent designs for content across your DAP program that’s always on brand on every platform.
Editor

Create, design, configure, and manage unlimited WalkMe content with intuitive content authoring.
WalkMe Menu (for Web)

Deploy a customizable menu on any web application to give users centralized access to DAP content, including in-app guidance, enterprise search, onboarding tasks, and AI assistance.
Workstation (for Desktop & Mobile)

Give employees easy access to updates, information, training, onboarding, self-service support, resources, and apps via a single desktop and mobile interface.
Workflow Accelerators

Easily implement digital adoption initiatives with a searchable catalog of configurable workflow templates, stakeholder collaboration tools, and AI-driven suggestions.
Solutions Gallery

Jumpstart digital adoption initiatives with customizable pre-defined solutions for Smart Walk-Thrus, Launchers, and ShoutOuts, categorized by use case.
Content Manager

Streamline content lifecycle management with a customizable interface, advanced filtering, collaboration tools, and project management capabilities.
ActionBot

Build and deploy conversational chatbots that automate repetitive and complex processes for employees to drive higher efficiency and compliance.
Surveys

Gather targeted in-app feedback with intuitive, AI-powered surveys that engage users at the optimal time and boost response rates.
Stories

Document, collaborate on, and share standard operating procedures which can be added to knowledge management systems or distributed in-app.
Localization

Enhance the user experience for global audiences by providing WalkMe content in their native languages using auto-translation capabilities.
Builder Assistant

Optimize and manage WalkMe content with personalized improvement recommendations and real-time resolution of content maintenance issues.
Personalization and Segmentation

Deliver more impactful, personalized experiences by leveraging demographic and behavioral based segmentation.
Branding and White-Labeling

Customize the appearance and presentation of your WalkMe content or rebrand as your own.

Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

Admin Center

Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
Custom Roles & Permissions

Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
Single-Sign-On (SSO)

Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
Two Factor Authentication (2FA)

Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
Session Timeout

Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

Activity Log

Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
Advanced Censorship Controls

Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
Proxy Support

Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
End-User Hashing

Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
API Permissions including SIEM Integration

Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

Static File Storage

Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
Regional Cloud Residency

For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

Extensions

Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
WalkMe API

Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.

Close complete feature list

WalkMe Digital Adoption Platform

Deliver frictionless product experiences for customer-facing applications and websites.

Get a quote

Includes:

Intuitive content authoring and management
Interactive in-app guides, tooltips, and notifications
Personalized onboarding and product tours
Targeted surveys with AI-powered features
Advanced analytics and reporting
Smart audience targeting and segmentation
Enterprise-grade data privacy & security
Branding and white-labeling
Multi-language & localization support

See complete feature list

Data & Analytics

Identify friction and analyze customer journeys to optimize digital experiences.

Insights

Analyze engagement with your products and web properties to identify friction and fix issues blocking optimal task completion.
Flow Analytics

Define and visualize user journeys—within or across apps—to identify the most and least effective paths to completion and improve your product.
Guidance Analytics

Understand how users engage with the WalkMe interactive on-screen guidance you’ve built.
Custom Dashboards

Build custom dashboards by integrating metric widgets from different sources, facilitating efficient monitoring and insight generation.
Custom Reports

Build, customize, and share reports to draw valuable insights on your user experience and DAP performance.
Activity Board

Optimize and refine your WalkMe strategy with actionable, weekly performance insights.
Data Integrations

Utilize read/write connections to major cloud providers to import and export data to/from WalkMe, including AWS, AzureBlob, GoogleCloud, and more.

Action & Experience

Create, customize, and ship delightful customer experiences.

WalkMe Content & Guidance

Engage users with clear in-app content like step-by-step on-screen guidance, product onboarding tours, automations, tooltips, pop-up notifications, and more.
Theming

Achieve stunning, elegant, and consistent designs for content across your DAP program that’s always on brand on every platform.
Editor

Create, design, configure, and manage unlimited WalkMe content with intuitive content authoring.
WalkMe Menu (for Web)

Add a customizable help menu to your products to give your users centralized access to help resources, guided onboarding, search, & AI assistance.
Content Manager

Streamline content lifecycle management with a customizable interface, advanced filtering, collaboration tools, and project management capabilities.
ActionBot

Build and deploy conversational chatbots to help customers get the most out of your products, and drive higher value and customer satisfaction.
Surveys

Gather targeted in-app feedback for your products with intuitive, AI-powered surveys that engage users at the optimal time and boost response rates.
Stories

Easily create, collaborate on, and share product documentation and step-by-step guides to complement your in-app guidance and add to your product knowledge base.
Localization

Enhance the user experience for global audiences by providing WalkMe content in their native languages using auto-translation capabilities.
Builder Assistant

Optimize and maintain WalkMe content with personalized improvement recommendations and real-time resolution of content maintenance issues.
Personalization and Segmentation

Deliver more impactful, personalized experiences by leveraging demographic and behavioral based segmentation.
Branding and White-Labeling

Customize the appearance and presentation of your WalkMe content or rebrand entirely as your own.

Platform & Admin

Maintain absolute control and the highest security and privacy standards.

Access Management

Admin Center

Administer your WalkMe deployment, including accounts, users, systems, roles, permissions, and configurations - all in one place.
Custom Roles & Permissions

Create granular access controls by defining custom roles with specific permissions for WalkMe functionalities like user management, content editing, and publishing.
Single-Sign-On (SSO)

Streamline access to WalkMe products via SSO, enabling users to log in with their existing organizational credentials.
Two Factor Authentication (2FA)

Enable multi-factor authentication (MFA) for WalkMe to add an extra layer of security.
Session Timeout

Configure WalkMe accounts to log out after a predefined time of inactivity, from 15 mins to 24 hours.

Data Privacy & Security

Activity Log

Track all WalkMe account activity, including logins, admin & config changes, and content creation for enhanced oversight across departments, regions, and environments.
Advanced Censorship Controls

Prevent the collection of sensitive user data, including PII, with WalkMe's robust censorship and privacy settings.
Proxy Support

Enhance security and control over analytics data by enabling the use of an analytics proxy, which intercepts data before it reaches WalkMe's servers.
End-User Hashing

Protect user privacy by scrambling unique user IDs before sending them to WalkMe, ensuring raw IDs are never stored or transmitted.
API Permissions including SIEM Integration

Manage API access with WalkMe's comprehensive role-based user management system, ensuring only authorized users can perform specific actions within the application.

Data Hosting

Static File Storage

Self-host WalkMe's static files on your infrastructure or preferred service for enhanced control and pre-deployment security checks.
Regional Cloud Residency

For customers with specific regional requirements, WalkMe has data centers in the US and EU, each supporting different features and capabilities.

Platform Extensibility

Extensions

Extend WalkMe functionality to various web applications and websites by injecting code into the HTML, enabling in-browser guidance and support.
WalkMe API

Integrate WalkMe with third-party applications for enhanced functionality including building extensions, debugging, and data analysis.

Close complete feature list

Add-On Capabilities

WalkMe^X Contextual AI Assistance

WalkMe's AI capabilities provide proactive, context-aware next best actions across all workflows, in any application.

On-Demand AI

Offer your users an AI-powered conversational search experience that provides context, next steps, and the ability to ask follow-up questions directly in their flow of work.
Always-On AI

Deliver to your users proactive and timely AI assistance triggered by predefined conditions, appearing automatically at their moment of need, based on their actions and in-app context.

Data & Analytics

Extended insights into application usage, user behavior, and user sessions to fuel your DAP strategy.

Discovery

Get full visibility into company-wide web application usage and adoption to identify inefficiencies, control license costs, and improve adoption.
Full Digital Experience Analytics (DxA)

Capture all user interactions (clicks, input changes, form submissions) for detailed behavioral insights and UX optimization.
Session Playback

Capture and replay user sessions to find UI pitfalls and streamline bug reporting, reducing support costs (available for US data centers).

Action & Experience

Enhanced access to learning and information for your users.

TeachMe

Structure WalkMe content into courses, to create learning paths that are accessible via a tab on the screen, or from the WalkMe Menu.

Platform & Admin

Advanced security and control features to meet your needs.

Private S3 Bucket

Leverage dedicated private storage for DAP content using AWS S3 buckets, for customers with heightened security requirements.
EncryptMe - Advanced Encryption

Encrypt data in-use, for enhanced security beyond standard in-transit and at-rest protection.
Enterprise Version Control

Control WalkMe runtime updates independently of content, enabling manual updates for enhanced security and controlled testing before production deployment.

Thousands of leading enterprises use WalkMe

WalkMe delivers 494% ROI.

With WalkMe you can understand how your employees are using software and identify friction across workflows. Build digital experiences that drive adoption of applications and workflows and see 494% return.

WalkMe helps with adoption by engaging our employees directly within our internal applications and providing just-in-time guidance, which increases self-service and adoption and reduces support tickets submitted to our internal applications.

Doug Beaudoin

Chief Information Officer, Deloitte Services LP

WalkMe was as advertised, the solutions provided by the platform fit our needs – and we were able to realize ROI within the first 12 months of deployment.

Jo Wuertz

Senior Learning Experience Designer, Overstock

We expect to see a projected 114% ROI on our WalkMe investment due to increased productivity, elimination of 3rd party led training, and reduced support requirements.

Manager, Merchandising and MP&I Training

Ready to go frictionless?

Get started with digital adoption today.

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