Employee solutions

Into the Next Normal

Reinvent your digital strategy to ensure business continuity.

Streamline digital experiences.

Realize the full value of your digital ecosystem through in-app guidance, engagement, and automation directly across your IT and product tech stack.

Uncover experience & software insights.

Gain visibility into software usage and business productivity to maintain continuity, identify user challenges, manage IT spend, and uncover unused or duplicate software.

Engage & inform employees.

Drive visibility of critical announcements directly from user desktops. Segment content by relevance and deploy in minutes.

How it works

Enabling an agile workforce.

Organizations have moved to hybrid environments. To succeed, they need the right tools for employees to remain productive and for executives, the visibility to understand their business’ needs - regardless where employees are.

The Challenge

Redefining customer journeys.

Prior to Covid-19, many organizations used a combination of digital and traditional customer service operations. Now, in order to succeed, organizations must make the shift to a “contactless economy.” This means optimizing digital tools to enable self-service and customer care.

Thermo Fisher Scientific boosts productivity, improves adoption of Workday® and Salesforce® thanks to WalkMe.

70%

engagement during Workday® onboarding

83%

rely on WalkMe for training and support

2000%

increase in data accuracy

“

WalkMe gives users the confidence to go and find answers to their questions themselves, reducing the amount of tickets that come in. That’s time the support team can spend on more important things.

”

Michele Giacomuzzi

Manager, Sales Enablement, Thermo Fisher Scientific

Our solution

Digital transformation in the Next Normal.

Digital transformation came with a promise, but it was never backed by an urgent need. Now, in The Next Normal, industry leaders recognize that in order to ensure their business’ survival, they need to reinvent their digital strategy and accelerate digital transformation.