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Special AI Edition

The State of Digital Adoption 2025

Bridging the AI divide: Transforming enterprise productivity through strategic digital adoption

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The definitive industry analysis of enterprise AI adoption

Drawing on millions of user interactions across thousands of enterprise applications, plus insights from 3,700 business leaders and employees, we reveal what separates successful AI transformations from costly failures.

The hidden cost of digital inefficiencies

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36
working days wasted per employee dealing with technology frustrations.
1,600%
gap between perceived and actual number of enterprise applications.
$104M
lost annually by large enterprises.
172
AI-powered applications already in the enterprise tech stack.
10+
different applications needed to complete a single task.
36
working days wasted per employee dealing with technology frustrations.
$104M
lost annually by large enterprises.
1,600%
gap between perceived and actual number of enterprise applications.
172
AI-powered applications already in the enterprise tech stack.
10+
different applications needed to complete a single task.

The digital elite are pulling ahead

Elite digital adopters – representing just 7% of enterprises – are setting new standards for AI integration and digital transformation success. They achieve 85% ROI on digital projects, drive 90% AI adoption among employees, and are 40% more likely to reach a state of HyperProductivity.

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The digital elite are pulling ahead.

Inside the transformation playbook

As AI investments surge to $23M by 2025, leading enterprises are turning digital potential into measurable value. Learn the strategies that separate digital adoption leaders from laggards in the race to AI-powered transformation.

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Inside the transformation playbook.

The research at a glance

WalkMe’s research methodology combines extensive surveys with proprietary platform data to provide a complete picture of digital adoption trends and challenges across industries, regions, and organizational roles.

Global reach

Respondents across North America, Europe and Asia-Pacific

Proprietary platform data

Analysis of ~2,500 enterprise applications used by 1.5M+ users

The benefits of a HyperProductive enterprise

Executive insight

1,700 senior leaders across 16 industries

Employee perspective

2,050+ employees from nine departments

Want to see where your organization stands?

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