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WalkMe – Sub-Processors Portal Last updated: 5 June, 2023, effective as of 5 June, 2023 On this page, we maintain a current list of Sub-processors authorized to process customer data, in order to provide the WalkMe’s Digital Adoption Platform (DAP) in accordance with the applicable service agreement. WalkMe uses the following Sub-processors for hosting and providing the WalkMe DAP:
Sub Processor Entity Country Purpose Description
Amazon Web Services Inc. Washington, United States Hosting infrastructure services
Google LLC (Google Cloud Platform) California, United States Hosting infrastructure services
IBM Ireland Ireland, Europe Hosting infrastructure services
Microsoft Azure Seattle, United States Hosting infrastructure services
Confluent, Inc. California, United States Hosting infrastructure services
Datadog, Inc. New York, United States Application logging & monitoring
Akamai Technologies, Inc. Massachusetts, United States Content Delivery, WAF services
Okta, Inc. California, United States User authentication to WalkMe Editor
Cloudflare, Inc. California, United States CDN, WAF services (only applicable for WalkMe Mobile ™)

WalkMe uses the following third-parties for providing support services:

Sub Processor Entity Country Purpose Description
Salesforce.com EMEA Ltd. United Kingdom Support

The following WalkMe affiliates may function as Sub-processors in the course of providing the WalkMe DAP:

WalkMe Entity Location
WalkMe, Inc. United States
WalkMe Ltd. Israel

Thanks for submitting to our Sub-Processors updates!

Subscribe to Sub-processors Changes

The list of Sub-processors WalkMe engages may change from time to time as the WalkMe DAP keeps evolving. We advise to check this page regularly and to subscribe to receive automated email notifications on proposed new, or replacement of existing Sub-processors